Shipping policy
At Trendy Hair, we’re committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below for full details.
📦 Order Processing Time
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All orders are processed within 1–2 business days.
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Orders are not shipped or delivered on weekends or public holidays.
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You will receive a confirmation email with tracking details once your order has been dispatched.
🚚 Shipping within New Zealand
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Standard Shipping: 7–15 business days
Delivery times are estimates and may vary slightly based on your location and courier service conditions.
🌍 International Shipping
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We currently ship to select international destinations.
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Shipping charges and delivery times are calculated at checkout based on location and weight.
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Any customs duties, taxes, or import fees are the responsibility of the customer.
📦 Order Tracking
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Once your order is shipped, you’ll receive an email with a tracking number.
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You can track your order directly using the link provided or through our courier partner's website.
❗Delivery Issues
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If your order hasn’t arrived within the estimated time, please contact us at trendshairbeautyandnails@gmail.com.
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Make sure your shipping address is complete and correct at checkout. We are not responsible for packages lost due to incomplete or incorrect addresses.